Accounts Receivable Coordinator
Job Description
The Accounts Receivable (AR) Coordinator is responsible for overseeing all aspects of accounting receivable activities, ensuring timely and accurate invoicing, collections, and posting of transactions. The AR Coordinator works in close collaboration with the Accounts Payable (AP) Coordinator to ensure smooth financial operations across multiple functions. The AR Coordinator is also responsible for accounting tasks including journal entries, intercompany transactions, allocations, and adjustments.
Duties & Responsibilities
Accounts Receivable Management:
- Ensure compliance with company policies, accounting standards, and regulatory requirements
- Work with department/companies across the organization to create and/or issue invoices for goods, programs and/or services rendered, rent, or external funding owed ensuring accuracy in billing amounts and compliance with contractual terms
- Monitor outstanding balances and overdue accounts and work with department/companies and their respective clients, customers, vendors, residents, tenants, participants, and/or external funders to communicate and facilitate timely payment of monies owed
- Receive, process and post payments made to the respective account through various payment methods ensuring that payments align with invoices
- Prepare and distribute statements and/or receipts as required
- Prepare bank deposits from payments received
Accounting & Recording:
- Prepare and post revenue and sales journal entries in accounting software utilizing reports from company specific software systems (i.e. Generations, Better Meal Delivery, etc.) including intercompany entries, transfers, audit, insurance allocations, pension plan expenses, and adjustments for funded programs
- Reconcile and post POS entries for those entities that use POS systems (i.e. Café, Footcare, etc.)
- Ensure that all financial records related to accounts receivable are accurately maintained, filed, and easily accessible
Reporting & Reconciliation:
- Prepare accounts receivable reports such as accounts receivable status, aging summaries, and cash flow forecasts as required
- Perform regular reconciliations and/or audits of accounts to ensure accuracy, to identify and resolve discrepancies, and ensure that all transactions are accurately recorded
- Prepare documentation for audits, providing required support as needed
Communication:
- Work closely with the Accounts Payable Coordinator, other Finance team members, and colleagues across the organization to ensure efficient operations and to resolve any discrepancies across various financial functions
- Address customer inquiries regarding invoices, payments, and account balances, and providing exceptional customer service to maintain positive relationships
Other Duties & Responsibilities:
- Participate in internal team meetings as required
- Look for potential improvements and help implement solutions
- Maintain quality, safety and the confidentiality of employees, clients, and volunteers
- Maintain professionalism, tact, diplomacy, and sensitivity so as to portray New Dawn in a positive manner, consistent with its values and vision
- Update job knowledge by participating in educational opportunities, engaging in professional networks, and participating in professional organizations
- Respond to the needs of others with effective communication, mutual respect, and consistent follow through to build trust and workplace relationships
- Promote the mission and values of New Dawn both internally and externally
- Other duties as assigned
Qualifications
- Post-secondary diploma or degree in Accounting, Finance, Business Administration, or a related field
- Minimum two (2) years’ experience in an accounts receivable or general accounting role
- Knowledge and understanding of full-cycle accounting and related financial processes
- Proficiency with accounting software (i.e. Sage, QuickBooks, SAP, etc.)
- Proficiency with Microsoft Excel, beyond basic knowledge and expertise
- Compassion, empathy, diplomacy, and problem solving
- Experience working with and advocating for vulnerable populations
- Ability to work independently, as part of a team, and with guidance
- Exceptional attention to detail and verbal and written communication skills
- Ability to work effectively with others toward shared goals
- Highly organized and ability to work well under pressure
- Proficiency with Microsoft suite of programs and applications
- High level of integrity, confidentiality, and accountability
- Understands servant leadership and community-centricity
Work Conditions
- Travel may be required
- Manual dexterity required to use desktop computer and peripherals
- Overtime may be required; working evenings/weekends as needed
- Interacts with employees, management, and the public at large
- Environment can be busy and/or noisy at times